Question 1

I'm not very computer savvy. Is this going to be a problem?

Accepted Answer

Ticket holders MUST be able to use Zoom proficiently. If you are someone who has trouble navigating Zoom, computers, and/or modern technology, this event may not be the right fit for you.
 
All attendees are responsible for familiarizing themselves with Zoom and making sure that they have a reliable internet connection / Wifi for this event as well as a fully charged or plugged in laptop, computer, or mobile device with the Zoom application pre-downloaded in order to join the Zoom Meeting. You'll have the best experience / full functionality by downloading Zoom (and don’t worry, it's free!) rather than selecting the option that allows you to join via your web browser. All ticket holders must also have working video/audio capabilities in order to attend (ie. you must have a built-in or plugged in webcam and microphone) and must adhere to the other terms and conditions listed on this page and that are agreed to upon checking out. Additionally, ticket holders will have to correctly follow the check-in instructions (which will be emailed 48-72 hours prior to the event) in order to be admitted into the Zoom Meeting.
 
If you do not or can not follow all of the requirements or if you are not tech savvy enough to figure out how to use Zoom, please wait until Monica resumes in-person events and DO NOT purchase tickets to an online event. Alternatively, you could try finding a tech savvy friend or family member who would be willing to purchase the tickets for the two of you to be able to attend the event together — that way they would be the one to receive the e-ticket confirmation email (which you both would need for the check-in process) as well as the email with the Zoom Meeting info sent out 48-72 hours prior to the event and you can have that person be in charge of following the check-in instructions, joining the Zoom Meeting, and making any necessary adjustments to your video, audio, and Zoom settings.

Question 2

Is there a call-in or audio-only option for attending this event? Or will I be required to have my video turned on the whole time?

Accepted Answer

There is NO call-in or audio-only option for this event. With exception of quick emergency bathroom breaks and the 15-minute intermission about halfway through the event, you and any other ticket holders associated with your order must have your video TURNED ON and must be visibly present behind your webcam (with decent lighting so we can see you) for the entire duration of the Zoom call, otherwise you'll be removed from the Zoom Meeting and will not receive any refunds or ticket transfers.
 
Though your video must be TURNED ON, all attendees will remain ON MUTE for the entire duration of the event unless Monica specifically asks you to unmute yourself (however, Monica will almost always be the one to manually mute and unmute attendees whom she's bringing through Spirit for).
 
For individual-ticket holders: please plan on wearing headphones/earbuds or having them readily available during the event, as this will help with reducing audio feedback in the event that Monica unmutes your microphone.

Question 3

How do the virtual events differ from Monica's in-person's Messages from Above events? How many people will be in attendance?

Accepted Answer

Besides lower ticket prices, reduced audience capacities, being able to skip driving or sitting in traffic, no waiting in lines, and getting to attend in sweatpants from the comfort of your own home? These virtual Messages from Above events will be just like Monica's in-person mediumship events, except that instead of the usual 350-500 people in attendance, these Zoom Events will have no more than 150-200 people in attendance. These virtual events will also run slightly longer than Monica's in-person events; with the Zoom events having a total length of approx. 1 hour 45 minutes (which includes a 15-minute intermission about half way through). However, we always recommend padding in an extra 30 minutes just incase it runs a little longer. 
 
Please note that just as with Monica's in-person events, ticket purchases DO NOT guarantee a reading. Monica always recommends going into any event with ZERO expectations at getting a reading, and to rather go into it with the understanding and mindset that you'll still enjoy and benefit from the experience even if you do not receive a personal message from above. While Monica will only have a enough time to give a limited number of individual readings on the Zoom call, everyone can gain something by attending these events, as the majority of attendees will still find lessons, healing, comfort, and validation through the readings and experiences of others.

Question 4

Will this event be recorded? Are attendees allowed to take photos or record audio and/or video at any point during the event?

Accepted Answer

This event WILL NOT be recorded. Just as with Monica's in-person events, ALL TYPES OF PHOTOGRAPHY ALONG WITH VIDEO AND/OR AUDIO RECORDING OF ANY KIND IS STRICTLY PROHIBITED during ANY portion of the event or while Monica is giving readings (even if you or a member of your group are the ones receiving the messages). Any individual or group who attempts to violate this will be removed from the Zoom Meeting (without any refunds or ticket transfers) and will be subject to legal action. Please be aware that recording Monica without her consent is against the law.

**The only exception to this is during Monica's introduction (prior to when any readings have begun) she will take a minute or two to provide the audience with an opportunity to take a quick screenshot photo / Zoom selfie photo or video. However, please wait until she's made the announcement that it is okay to do so. After that point, she will notify the audience that no further photography or recording of any kind will be permitted from that moment on.

Question 5

Does the purchase of a ticket guarantee a reading?

Accepted Answer

Just as with Monica's in-person events, purchasing a ticket to a Zoom event DOES NOT guarantee a reading. 
 
For more information, please read the note from Monica below.
 
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A Note from Monica to People Interested in Attending Mediumship Events:

For me or any other medium, channeling Spirit at events is an unpredictable process. Sometimes thirty spirits come through, and sometimes thirteen do. There have been events where I've given five readings by the end of the night, and other events where I've given fifteen. I make it clear up front that I’m just the messenger, and I can’t guarantee who will come through on any given night or how long they'll communicate for (that’s true for readings of any variety).
 
It’s never a good idea to come to an event with the mindset that you HAVE to get a reading or direct message from Spirit. In fact, I encourage people to go into events expecting that they won’t get a reading and to enjoy it as a more general healing experience. The bottom line is that Spirit always comes through for the people who need it the most, not who want it the most. At the end of my events, I always jokingly remind people, “I promise your mom (or whoever you were hoping to hear from) still loves you even if they didn't come through tonight. Even if you didn't receive a direct message from Spirit, it doesn't mean they love you any less or that they aren't safe and at peace."
 
It’s tricky because when you’re grieving, of course it feels like you need these messages the most. But you have to remember that loss affects everyone differently, and you have no idea what the other people in the room (or Zoom Meeting) are going through. I get that it’s human nature to want to hear from your specific loved ones. The problem is that if you get too stuck on that, you will miss out on all of the other bits and pieces of other people’s messages that might very well directly apply to you as well. I can't tell you how many attendees receive healing messages, signs, and their own little "hello's from Heaven" through the readings of others. 
 
Additionally, I've noticed that many of my Messages from Above events will often end up having themes. For instance, on some nights I'll notice there are a lot of dads coming through, only to then realize that Father’s Day is soon approaching. When this has happened, it's not a coincidence! It’s safe to assume that a lot of people are missing their dads around that time of year, so Spirit will come together to help heal and offer peace.
 
On other nights, there might be a lot of people in the audience who have lost children or other loved ones to something specific like suicide or cancer, and a big group of those
souls come through. Some nights are lighthearted to the point where everyone is laughing at departed sassy grandmas and hysterical dads, whereas other nights are filled with tears and tragic stories. Spirit works it out amongst themselves and will "line up" to come through during an event knowing which souls and messages will have the maximum impact for that particular audience and touch the people who need to hear them most.
 
I can’t tell people enough that they are never at an event on accident. Spirit led you to that event for a reason. You are in a specific audience because you’re meant to be, and because something is being offered for you to learn or heal from. In fact, most people receive validation and healing messages through the readings of others.
 
A woman once contacted me to share her experience with this. She explained that she was born with a missing chromosome, which led her to face many challenges in life. She had gone through more than thirty major surgeries and two near-death car accidents, and she couldn’t help but wonder, “What’s the point? What is my purpose on this Earth?” Family members often told this woman that she had a tremendous impact on the people in her life, but she struggled to accept this. Then she decided to attend one of my events and heard a message that changed her entire outlook. She said: "Monica channeled a kid who had an extra chromosome and, already, I’m listening intently. She said that he impacted and inspired so many lives and that’s what all of my friends say about me. I felt as if Monica was talking about me. Then she said that when he transitioned into Heaven, he no longer had a disability, and that he was, in fact, a whole person. That gave me so much peace, joy, andstrength to carry on. I started crying uncontrollably because before, I felt my whole life had been a mistake and now I know that I’m here for a purpose. My family friend turned to me during the reading and said, "She’s describing you."There’s no doubt I was meant to be there."

Along with all of this, it’s a profound experience just to be in a room (or in a Zoom Meeting) where so much healing and communication is happening. That alone can alter a person’s entire perception on life and death. I've had many people share with me that they were forever changed from having attended an event, regardless of whether Spirit specifically came through for them or not.

Question 6

Can I have my dog, baby, or anyone else in the room with me during the event?

Accepted Answer

For those who purchased a single ticket: you must be in a QUIET and PRIVATE room for the entire duration of the Zoom call with absolutely NO roommates, significant others, family, friends, babies/infants, children, pets, or any other distractions in the same room as you or within earshot of your device (ie. even if we can't see them, you can't have someone listening in on the event, as this opens the door to more Spirits trying to come through and is both dishonest and unfair to Monica, as well as those who purchased tickets). Anyone found violating this will be removed from the Zoom Meeting by a member of the MTM Team and will not receive any refunds or ticket transfers. 
 
For those who purchase multiple tickets: the number of individuals present in the room and behind your webcam must match up with the number of tickets purchased, and the ticket holders you check-in with must be the same people with you on the Zoom call for the entire event. You cannot swap out members of your group at any point throughout the event, or you'll be removed from the Zoom Meeting by a member of the MTM Team and will not receive any refunds or ticket transfers. You and the other ticket holders associated with your order must be together in a QUIET and PRIVATE room for the entire duration of the Zoom call with absolutely NO roommates, significant others, family, friends, babies/infants, children, **pets, or any other distractions in the same room or within earshot of you and the other ticket holders associated with your order.
 
**PERMITTED EXCEPTIONS: Monica is understanding of those who are currently breastfeeding OR who require a service animal in the room with them, however, please be aware that should Spirit end up coming through for you and you're selected to receive some messages from above, you'll be required to unmute your microphone, and in the event that your nursing baby starts fussing/crying or your furry friend starts barking or creates any other disruptions, this can significantly affect Monica's ability to connect to Spirit and might negatively impact the quality of your reading.

Question 7

Audience-style mediumship events aren't my jam. Can I please schedule a private reading with Monica instead?

Accepted Answer

Sorry, but Monica is not offering any scheduled one-on-one or private group mediumship readings at this time, nor does she have any sort of waitlist. This applies to both in-person and virtual sessions.

Question 8

Are infants or children permitted to attend this event?

Accepted Answer

Sorry, no infants or children under 12 years of age are permitted to attend a Messages from Above event.
 
Children 12 and older may attend a Zoom event with a parent or guardian (but must still have their own ticket) however, please note that sensitive material, topics, and/or curse words often come up during Monica's introduction, as well as during the readings. 
 
Monica often channels souls who’ve passed by suicide, murder, drug overdose, miscarriage/termination, etc. Therefore, please keep this in mind when purchasing tickets for children 12 and older (if they are going to attend, they should be mature enough to handle the sensitive nature of some of these readings).

Question 9

I live in another country. Can I still purchase tickets?

Accepted Answer

Yes! However, please be aware that the entire event is in English and there are no written or verbal translations (so you must be proficient in understanding/speaking English).

In addition, all of the virtual events are scheduled in PT (Pacific Time Zone) and therefore depending on where you live, some of these live events could be taking place in the middle of the night. Please double check the time difference prior to purchasing tickets to ensure you'll be able to attend, as all ticket sales are non-refundable and non-transferable to any other event.

Question 10

How easy to follow are the check-in instructions that will be emailed to ticket holders 48-72 hours prior to the event?

Accepted Answer

The check-in instructions that will be emailed 48-72 hours prior to the event are fairly easy to follow, especially if you're already familiar with using Zoom and are proficient with using computers/basic technology. Within the check-in instructions you'll also find screenshots showing the exact step-by-step process for joining the Zoom Meeting as per our check-in process in order to gain entry into the Zoom Meeting.
It is the responsibility of all ticket holders to review the email sent 48-72 hours prior to the event, with the Zoom Meeting info and check-in instructions prior to the event.

Failure to follow the check-in instructions may result in being locked out of the event and forfeiting your ticket(s). Therefore, please be sure to use a valid email address (that you actually check) when purchasing tickets and double check for any typos in your email address before completing your order.

For those who purchase multiple tickets, the initial e-ticket confirmation email as well as the email sent 48-72 hours prior to the event, will only be sent to the email address associated with the order, so if that person can no longer attend the event, they will need to make sure they provide the other ticket holders associated with their order with the e-ticket code, Zoom Meeting info, and check-in instructions.

If for any reason you have not received the email with the Zoom Meeting ID, passcode, and check-in instructions at least 48-72 hours prior to the event, please be sure to check your spam/junk folder. If the event is less than 48 hours away and you still don't see the email in your inbox or junk folder, please return to the ticket sales page and use the "Click here for help" button to contact us or email orders@monicathemedium.com with the the subject line "HAVE NOT RECEIVED ZOOM INFO" and in your message/email, please include the event date that you purchased tickets for as well as the name and email address that was used for the order.

Question 11

Does Monica mind if ticket holders are eating or drinking during the event?

Accepted Answer

If Spirit ends up coming through for you and Monica unmutes your microphone while giving you a mini-reading, taking sips of your beverages is fine, but please hold off on eating anything until she's finished channeling Spirit and you've been placed back on mute.
 
Otherwise, all ticket holders are more than welcome to enjoy their own snacks / dinner / drinks during the event. However, for those of you in the 21+ crowd who might be sipping on wine or other alcoholic beverages, should Spirit attempt to come through for you during the event, please be aware that anything beyond 1-2 drinks or a slight buzz can have a negative impact on the quality of your reading and can make it more difficult for Spirit to get their messages through to you.

Messages from Above - On Zoom

Monica's best selling book is available on Amazon, Audible, and other online retailers!

Messages from Above - On Zoom

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Monica's best selling book is available on Amazon, Audible, and other online retailers!